Cindy Crawford Home

I've had the right recliner replaced twice in 3 months, and now a few months later, the leather is permanently stained from just sitting on it and the cushions have totally broken down. Now, they want to charge me for delivery if I replace the whole thing.

I am not at all pleased or satisfied. Cindy Crawford is greedy for putting her name on this low-quality garbage.

]I purchased a sectional from RTG and have had it for two months. One of the recliners has a slanted frame and the recliner scrapes on the floor when opening and closing.

I had the same problem with piece they replaced a month ago. Its obviously a manufacturing issue. Im about to call for a second replacement. The first time they came out and tried to fix with spacers.

Thats when the recliner started making popping noises when operating. Poor quality. I wish I would have read the hundreds of bad reviews before I made the purchase.

Over 6k with stand alone recliner. I dont want to have to worry about this expensive purchase for the life of it which by reading these reviews probably wont be that long.

I bought this sofa in Oct '23 from Rooms-2-Go, Douglasville, GA. I immediately felt something pushing against my back.

I called the store for direction. Still in pain to this date.

The store says, 'No refund or exchange, you bought it, it's yours.' I will NEVER buy anything from them again (esp. not Cindy Crawford)!!!

Nothing happened. I watch her commercials and I just want to talk to her.

OK I need 100 symbols. I grew up in New York. I live in Alaska now in between California for a little bit but Im old and my face is getting old and I cant afford to pay for expensive stuff for the face.

anyway, I just want to talk to her. Thank you.

I have antenna TV and I see Cindys commercials all the time and I just like I said wanna talk to her Im gonna be 66 years old. My skin looks old. I dont worry about it too much but it would be nice to have a good products.

No response to my issue . Really bad customer service.

And quality issues with expensive products. ..

Like I said, the product actually works, but why have it if they can never deliver it to you? I was charged $90 and never received anything.

The customer service said it was refunded; I have yet to check. The girl in customer service canceled my sub without me asking her to as well. Can someone please resolve this? Maybe Cindy Crawford herself can fix the issue.

I guess that's what it takes to get a delivery.

Thank you. Have a blessed day.

Cindy Crawford reclining leather sofa purchased from Rooms to Go and after a few months of use, the leather is very discolored in areas skin touches. No help or suggestions whatsoever from the store as we did not buy their warranty.

Cindy Crawford product piece of *** . No customer service from the Brick Canada and not trying to work with you to reimburse your money.

Quality control awful. The products full of defects. DO NOT BUY CINDY CRAWFORD PRODUCTS.

Cindy Crawford should be on on top of her product quality if she cares about her reputation. CRAP CRAP CRAP

I did receive a reselect after several weeks of waiting for a reply.

They only give you 30 days to deselect or you lose everything.

You dont get an option to get a refund which is not fair to customers. Even if you are unable to find a replacement that you really like. Pick something or you lose.

In my case due to a major surgery that prevented me from driving and walking and not able to get to the showroom

I was rushed into choosing something.

Just uncaring bad customer service.

Just dont recommend this company!

Nancy A.

The legs on our sofa, chair, loveseat and ottoman are wobbly and loose. They constantly turn in wrong directions.

There seems to be no way to tighten or screw them back in. Theres some type of weird bolt that cant be tightened.

need to replace the motor model jldq:-12 jldq12.150.203d in my cc swivel rocker recliner

I want to make sure the right motor replacement

Please provide the current model number replacement

I pruchase the Wilkinsom furniture from Raymour and Flanigan. The items were wrapped up brand new.

We set.it up in March. We decided to paint our living room a few weeks ago amd there is a defect in the chair. The back is not even attached but were told we could not return or exchange amy items once they left the store.

These are very expensive pieces of furniture to fall apart so quickly. I do have pictures.

We absolutely love our recliner but obviously where this is fake material ( in the back of the chair ) is peeling like crazy. Unfortunately our recliner is in the middle of our living room and dining room so that is the first part everyone sees I would attach pictures so you can see