Product: Cindy Crawford Home Sofa Clear all filters (0 of 6 reviews match)
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Rooms To Go- Cindy Crawford Gianna Home Collection

Rooms To Go- Cindy Crawford Gianna Home Collection
I purchased a set of the Gianna Cindy Crawford Home Collection sofas in October 2015. On May 2017, I called customer service because the stitches from the right upper part of my sofa came off. Unfortunately, I was told that they cannot help me. They won't even sell me the part that is damaged. I didn't expect Rooms To Go to be bad quality as well as their customer service. I have not repaired my sofa and because I paid more than $2,000!
1.0
Details
Customer service
Reliability
Value for money
Warranty
Product
Cindy Crawford Home Sofa
#1097324
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We are going through a similar ordeal with RTG with our $3,000 Van Buren dark brown reclining sectional. Everywhere we regularly sit the color is rubbing off of the beading of the cushions. We had it replaced once and touched up (spray painted) by a RTG repairman once...
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TellUsRTG
TellUsRTG

We are disappointed to learn of the lack of service you've received thus far, and we'd be happy to help any way we can. Care to email us your order info and feedback to TellUs...

2.8
Product
Cindy Crawford Home Sofa
I liked
  • Appearance of sectional
  • Price
  • Comfortable
I didn't like
  • No way to fix because it is all the same quality
  • Fake chinese leather with sprayed on color
  • No way to verify protectant
#1094382
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The couch has normal wear from being sat on, but at the 14 month mark most seams are coming apart.Just shredding, and ripped in all the sewn parts and you can actually see the thread pulling when you sit on it. I weight 100 pounds a well made couch should be able to...
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1.0
Product
Cindy Crawford Home Sofa
#1075252
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I have had this sectional less than a year. It has hardly been used. The footrest on one of the sectionals is clearly broke. Rooms 2 go sent out a tech who took pictures. They claim it is the customer's fault. Did I mention this is hardly used? I can only imagine if we...
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Anonymous
Anonymous

This furniture is JUNK my sofa and chairs are 7 months old and that material is all uneven they said it wear and tear Raymour & Flannigan does nothing but set up service calls...

1.0
Product
Cindy Crawford Home Sofa
#1067096
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I purchased a set of a Cindy Crawford sofas for 3000.00 dollars.Within one year and 6 months one of the sofas support beam broke in two. This caused the sofa to sag and render it useless. I called the customer service and I was told that since I did not purchase the...
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Product
Cindy Crawford Home Sofa
I didn't like
  • Crappy
  • Unwilling to fix problem
  • Poor quality of sofa
#1025128
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Rooms To Go - Cindy Crawford Sofa Review
I bought this sectional (Cindy Crawford), from RTG on January 14,2017.The furniture was delivered for the second time discolored. Now I'm dealing with the rudest, most unprofessional people in customer.I want my money back and I will NEVER, in this life, buy anything...
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TellUsRTG
TellUsRTG

We hate to hear you feel this way and would love to help in any way we can. Care to send us your feedback to Tel Us@RoomsToGo.com?

1.0
Product
Cindy Crawford Home Sofa
#1004474
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